Thank you for purchasing the ExtremeMist® PCS kit.
Fill out our Warranty Registration form online
Download the product registration form HERE and send to our address below if there are any issues with your unit.
Customer satisfaction is a top priority for us. Please contact us at (602)368-9625 or firstname.lastname@example.org with any questions or concerns that you may have. Please read the following information very carefully.
Read the instruction manual very carefully before using this product. Be sure to save the instruction manual. Do not use this device for anything except the intended use. Do not operate if the product is damaged. Do not disassemble or modify, this will result in voiding your warranty. Do not submerge the PCS unit under water. The PCS is not water-proof; do not spill water in the vent slots or battery charging port. The battery must be fully charged and used within the first six months of purchase or the battery life may degrade and fail to retain a charge. Be sure to only use the power source provided by Extreme Mist. Do not use the ExtremeMist® PCS charger on any other devices, as doing so may damage those devices, be harmful to user or create an electrical fire. Use only clean, fresh, soft water with the unit. Putting alcohol, sports drinks or electrolytes in the unit will result in a void of the warranty. Do not place unit in the freezer or near a source of heat. The recommended operating temperature is from 45°F to +140°F. In freezing conditions remove all water from unit or internal hoses may freeze and burst. Clean and sanitize the unit periodically to prevent mold or bacteria from growing in unit and hoses. Cleaning will help prevent blockages. Not for use by small children without adult supervision. The PCS is not a therapeutic device.
Product Warranty: ExtremeMist applies a one (1) year or 1,500 hours of use warranty, whichever comes first. The warranty begins from the original date of purchase and covers the product from defects in the material under normal use. If the product is defective, Extreme Mist will repair or replace the product at our discretion. Please contact us prior to returning the product, so together we can discuss the best way to get the issue resolved. Customers requesting warranty consideration should first contact Extreme Mist at (602) 368-9625 or email@example.com to obtain a RMA number. The warranty applies only to the original customer and is not transferable and proof of purchase is required. All shipping costs for the return will be paid by customer. As the customer you are responsible for any loss or damage to the product during the return shipment. Extreme Mist will be responsible for the cost of shipping the new or repaired product to you after your item has been received and tested by our staff.
Please mail returned items and warranty registration form to: 10446 E Jomax Rd, Suite #105-2 Scottsdale, AZ 85262